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CORPORATE
ORGANIZATIONAL
STRUCTURE
2018
Board of
Directors
Chief Executive
Officer
Board of
Directors
members
Internal Audit
Director
Chief Regulatory
Adviser
Security
Director
Procurement
Director
Corporate
Information
Protection
Director
Human
Resources
Director
Corporate
Communications
Director
CTO Structures
IT Director
Network
Architecture,
Planning and
Implementation
Technical Director
Network
Operations
and Maintenance
Director
Board
of Directors
Member
Chief Technical
Officer
Marcom
Director
Digital &
Commercial
Marketing
Senior Manager
Products and
Services
Director
Customer
Experience
Director
Customer Service
Director
Board
of Directors
Member
Chief Marketing
Officer
Legal
Senior Manager
Sales
Regulatory Policy
Manager
Construction
Control
and
RentalsManager
Chief Legal
Officer
Corporate Sales
Director
Residential Sales
Director
Wholesales Senior
Manager
DealersSenior
Manager
Broadcasting
Services
Senior Manager
Planning,
reporting
& analysis
Senior Manager
Board
of Directors
Member
Chief Sales
Officer
Accounting
Director
Revenue
Assurance
Director
Controlling
Director
Treasury
Senior
Manager
Integration
of Financial
Systems
Manager
Investors
Relations
Director
Board
of Directors
Member
Finance
Director
1.4.
Material Topics and Stakeholders
Our Integrated report addresses the ability of the
organization to create value for the stakeholders
in the context of the operating environment. Our
business success depends on our ability to adapt and
respond to risks and opportunities of matter to our
key stakeholders. The telecommunication industry
is constantly developing through technological
transformation and innovative business solutions.
This change is enabled by the continuous interaction
with our customers, whose requirements and
interests are ever growing, suppliers who give us
insights into the newest product developments,
and partners with whom we engage in meaningful
business activities.
Identifying the material topics is the first step in
developing a better understanding of the value
creation process in the Company.
As thevalue creation is developedthrough relationships
with others, here we present our approach to
stakeholder engagement and defining material topics
that are important to our business. Important material
topics for us are those that relate to the biggest impact
of our business on the economy, the environment or
the social environment, and at the same time are of
great importance to our stakeholders. These are areas
where value can be created or reduced if risks are not
managed properly.
In creating this report, we are guided by the GRI
Standards and the <IR> framework for materiality,
stakeholder
inclusiveness
and
relationship,
completeness and context. We performed our material
assessment considering the operating environment
for the reporting period. As part of the reporting
process, a workshop with Company representatives
from different departments was held, as well as a
series of interviews with Company directors. Overall,
most of the material topics described in the 2017
Integrated report remain relevant, although the
level of importance to stakeholders or impact on our
business have changed. Some new issues have been
raised, such as the one about customer experience
– topic that engages a whole new department in the
company. No other significant changes in the scope
and aspect boundaries have been introduced (102-46).
The
Company
top
management,
including
representatives of the Managing Board, validated
the assessed and prioritized topics identified through
the stakeholder engagement process. Each material
aspect is presented in an updated material matrix
(Figure 1) and a table according to the GRI Standards
and the <IR> Standards.
Defining Material Topics and Stakeholder Engagement
(102-46)
1. OUR COMPANY
ANNUALREPORT
2018
INTEGRATED
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