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AmCham – The American Chamber of Commerce
BACCO – Bulgarian Association of the Cable Communications Operators
BAIT – Bulgarian Association of Information Technologies
BBLF – Bulgarian Business Leaders Forum
BDF – Bulgarian Donor's Forum
BICA – Bulgarian Industrial Capital Association
Bulgarian Public Relations Association
CEING – The Confederation of Employers and Industrialists in Bulgaria
Council of Women in Business in Bulgaria
DE-CIX Management GmbH
ETNO – European Telecommunications Network Operators' Association
German-Bulgarian chamber of commerce and industry
GSMA
GSM Association
Italian Chamber of Commerce in Bulgaria
NGO Bulgarian Association for People Management
NGO Bulgarian-Nordic Chamber of Commerce
Plesk International GmbH
RIPE NCC
Telecommunications Association
TERAPRO – Society for Protection of Legal Content
VIVACOM Integrated Management System is certified and continuously maintained in
accordance with international standards:
ISO 9001:2015 ‘Quality Management Systems’,
ISO 14001:2015 ‘Environmental Management Systems’
and
BS OHSAS 18001:2007 ‘Occupational Health and Safety Management Systems’
with the following scope:
‘Provision of electronic communication services via fixed voice and/or mobile voice tele-
phone service under GSM, UMTS and LTE standard, including fixed voice service, mobile
voice telephone service, television, fixed Internet access, mobile Internet access, data
transmission and transfer, provision of data transfer environment, collocation and com-
plex technical solutions. Development and implementation of software, development and
implementation of integrated solutions and IT audit, including delivery, installation, testing
and deployment of electronic monitoring systems, building a complete platform including
hardware and software, maintenance training for installation and diagnostics, consumables,
warranty maintenance and personnel training for system operation.’
ISO/IEC 27001:2013 ‘Information Security Management System’
with scope: ‘VIVACOM
Headquarter, Data Center – Haydushka Polyana, Data Center – Kaspichan’.
ISO/IEC 20000-1:2011 ‘IT Service management – Part 1: Service management system
requirements’
with scope: ‘Supporting the provision of electronic communication and IT
services in accordance with the service catalogue to business customers’.
Teleport Plana holds Tier 3 certificate from World Teleport Association.
MEMBERSHIPS
CERTIFICATIONS AND STANDARDS
ANNUALREPORT
2018
ANNUALREPORT
2018
INTEGRATED
INTEGRATED
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