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As a responsible company, in the care of its employees,

VIVACOM places first the provision of a safe working

environment. We have developed a Corporate Health

and Safety Policy at Work that we strictly apply.

VIVACOM is certified under OHSAS 18001:2007

‘Occupational Health and SafetyManagement Systems’

and in 2018t he certification successfully passed an

external audit.

Our specific activity, related to building andmaintaining

a serious technologic infrastructure, requires certain

number of employees towork in a risk situation. For this

purpose we provide personal protective equipment,

special workwear and regular specialized trainings.

In 2018 there were no fatal accidents, and incidents

that led to absence from work for more than 3 days

were reduced to 6 compared to 9 in 2016 and 7 in 2017.

4.6.4. Health and Safety at Work

Electromagnetic emissions are present in various

ways into our daily life – from kitchen appliances

trough radio transmitters and mobile phones to

base stations which ensure the operation of mobile

networks.

The long-standing debate on the potential effects on

human health is largely resolved – various studies

have not found a relationship between exposure

to electromagnetic fields and any hypothetical

negative effects on the human organism. Yet, when

human health is concerned, we approach the issue

of electromagnetic radiation responsibly and with

caution. As we introduce new technologies, we

ensure that our network and customer equipment

meet all government safety standards. For example,

the process of building base stations is controlled

at two-stages – at the beginning and at the end of

the construction process. The construction of a base

station takes between 6 to 24 months and involves

consultations with 15 different authorities. We also

work closely with our suppliers to ensure that the

delivered products meet all applicable safety and

regulatory requirements.

4.6.3. Electromagnetic Fields

As a responsible company which invests in

education, VIVACOM supports and encourages

the career development of young people. In 2018,

97 of them joined the company's 15th Summer

Internship Program. Each year VIVACOM gives the

opportunity to ambitious young people to work

with a team of proven professionals from almost

all company’s departments such as IT, Network

Architecture, Planning and Construction, Sales,

Human Resources, Marketing Communications,

Corporate Communications, Finance, etc. For three

months, interns are committed to real-life projects

and case studies and develop new skills in a digital

and innovative environment. Beside employment

contract, competitive salary and social benefits

package, interns undergo specialized trainings,

participate in competitions, and finally receive a

recommendation and a certificate of successful

completion of the Program. All interns have an

individually appointed mentor who introduces them

to the corporate environment, assigns tasks and

guides them during the internship. Each year, a large

part of the interns remain in permanent employment

at the company after completing the Program, and in

2018 this percentage has risen to 39% compared to

31% in 2017.

In addition to acquiring new knowledge and skills,

interns also learn how to be socially responsible,

work in team, and contribute to the development of

society. Each year, they are involved in a different,

large-scale volunteer action. In 2018, over 80 young

people cleaned and restored benches, gazebos

and eco paths and built an entirely new bridge in

Vitosha’s mountain Zlatnite Mostove area. The

interns worked alongside with the Nature Park’s

staff to cultivate the area which is an initial point of

all major eco trails in the mountain. You can see

here

how this day went by.

The volunteer initiative joined by VIVACOM's young

hopes is part of their integration into the core values

of the company, including sustainable development

and environmental care. This year's upcoming 16th

edition of the Internship Program will be held under

the slogan ‘VIVA Game: Find Your Place’.

4.6.2.

Internship Program – Volunteer Action at the

Zlatnite Mostove Area

IN ORDER TO REDUCE THE IDENTIFIED RISKS TO THE SAFETY OF EMPLOYEES,

IN 2018 THE APPROPRIATE MEASURES WERE TAKEN:

28

employees trained to provide

first aid with the assistance of the

Bulgarian Red Cross

14

учебни евакуации, като 9 от тях са

с практическо обучение на персонала

по пожарогасене в реална обстановка

1,801

employees trained in

electric safety procedures

2,062

employees provided with personal

protective equipment and special workwear

195

employees trained for work

at great height

2,771

employees underwent prophylactic

medical examinations conducted in 38

cities across the country

639

employees trained to ensure healthy and safe

working conditions

Margarita Dineva,

intern in Corporate Communications Directorate from

the Summer Internship Program ‘VIVA RACE: You Are the

Winner’ held in 2018:

‘VIVACOM's Internship Programhelpedme grownot only professionally but

also personally. The company pays serious attention to socially important

causes and allows interns to contribute to them as well. The restoration

of the Zlatnite Mostove area enriched us, giving us the opportunity to

help society and nature. This action reminded us to be more concerned

about the environment; it showed us that by joining efforts we can achieve

everything and gave us real satisfaction. I am proud that I was part of this

memorable experience.’

ANNUALREPORT

2018

INTEGRATED

4.

PERFORMANCE

4.6.

Responsible

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