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The dynamics of the technology sector requires us

to be constantly informed about the latest trends

in all aspects of our business – networks and

infrastructure, innovative products and services,

regulations, customer demand and behavior. Our aim

goes beyond just simply following the improvements;

the goal is to be their driving force on the Bulgarian

market. We strive for key stakeholders – clients,

employees, partners and society as a whole, to

recognize us as a carrier of industry expertise and to

trust us as a source of innovations.

As part of this strategy, during the year, we

participated in several key forums on industry-

specific topics:

VIVACOM Chief Executive Officer Atanas Dobrev

took part in the annual meeting of the European

Telecommunications Network Operators Association

(ETNO) along with with the CEOs of the most

important companies in the sector in Europe,

including Deutsche Telekom, Telefonica, Orange,

Telecom Italia and others. VIVACOM is the only

Bulgarian operator that is a member of ETNO, and

since 2017 we are also a member of the branch

organization’s Management Board, which is the

main group for policies initiation of the European

operators of electronic communications networks. Its

40 members and observers from Europe and beyond

are the backbone of Europe's digital progress, as

well as the leading engines of digital networks and

services on the Old Continent. The main topic of ETNO

annual meeting in 2018 was the EU's Global Digital

Leadership Policy and the telecoms’ vision for their

own contribution to the process. ETNO members

are united around the idea that operators need

to ensure the digitalization of services for people

and businesses through super-fast high-quality

connectivity throughout 5G networks and enhancing

their capabilities by integrating artificial intelligence.

Analysts estimate that by 2020 the value of the EU

data economy will grow up to 739 billion Euros or 4%

of the total EU GDP. In this sense, regulations must

not obstruct innovation but help increase customer

confidence in the new technologies;

Our company was a partner of the two-day

conference IT Hub Connect in Sofia, under the

patronage of the Bulgarian Presidency of the Council

of the European Union in the first half of 2018. The

topic of the forum was ‘Innovations, Regulations and

Investments’. Representatives of the governmental

institutions, executive directors of technological

companies, among which Atanas Dobrev, as well

as business experts and start-ups, took part in the

discussion;

VIVACOM hosted the first for Sofia and second

for the region telecom event iCU Sofia 2018, which

gathered for two days digital experts from all over

the world, turning Bulgaria into a know-how center

of new technologies. The international platform

is designed to share experience and knowledge

as well as expert opinions about the future of

telecommunications, mobile technologies, Internet

of Things and the digital content. The event attracted

more than 300 executives and representatives of

leading telecom companies, network operators,

Internet and cloud services providers, smart

solutions and Internet eXchange Point (IXP)

developers as well as streaming media and content

providers. They discussed digital transformations

under the influence of the fast-growing Internet of

Things, cloud services and smart cities platforms.

The participants expressed their view that, in order

to maintain an active role on the market, at the

moment telecoms are focusing on building on their

basic role, namely data transfer and infrastructure

providing.

4.5.3.

Experience Exchange with International

Leaders in the Technology Sector

As a company operating in one of the most dynamic

sectors on the market, we strive to build not only the

quality but also the content of the services we offer.

In recent years, the trends in the television content

consumption show an increasing interest of viewers

towards thematic programs according to their

personal preferences – movies, sports, music, etc.

To answer these needs, in 2012 VIVACOM launched

its own movie channel VIVACOM Arena, and in 2018

we completely changed its appearance so it already

broadcasts all its content in FULL HD quality. The

change is part of the overall renewal of the program,

which since the autumn of last year has a new logo

and vision. The rebranding of the television comes

with a number of changes and improvements that

contribute for a better movie experience of viewers.

VIVACOM Arena is the only Bulgarian television that

does not broadcast commercials and it is already

interactive. Channel’s content is available up to 24

hours back with the ‘TV Archive’ function, and the

‘TV Pause’ function allows pausing up to 2 hours

back. The broadcast at a separate position also

continues, with the ‘Delay TV’ function which allows

the program to be delayed for 1 hour.

‘For me, for you, for us’ is the new slogan embodying

the channel's philosophy to provide quality and

interesting content for the whole family. VIVACOM

Arena offers viewers a wide variety of exciting

TV shows, movie premieres, animation, and

contemporary Bulgarian cinema.

In addition to making changes to its content

and features, we have also improved the visual

appearance of the program. The new logo places

emphasis on the content and interactivity of the

channel, and in developing the visual identitywe have

been guided by the most current trends targeting a

wider audience with more diverse taste for movie

content. The graphic concept of the new channel’s

identity has been developed by HAVAS agency, and

the video realization was made by Screen Brothers

production house. The musical signature and layout

were created by the composer Viktor Stoyanov, an

author of movie music for Bulgarian and Hollywood

productions. The author of the overall art and video

concept is Sergey Georgiev for HAVAS agency.

The channel is available to all our customers who use

satellite TV, interactive TV or the mobile TV GO.

In 2019, we will continue to add new, family-friendly

content, as well as thematic slots with movies and

TV shows, such as ‘Children's Zone’ during the

weekends.

4.5.4.

VIVACOM Arena with an Entirely New Appearance

ANNUALREPORT

2018

INTEGRATED

4.

PERFORMANCE

4.5.

Dynamic

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