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Key Performance Indicators
INDICATORS BY MATERIAL TOPICS
UNIT
2017
2018
ECONOMIC
1
Total revenue
Thousand BGN 889,503
948,043
Operating expenses
Thousand BGN 583,026
597,602
Interest expenses
Thousand BGN 56,931
40,021
Capital expenditures
Thousand BGN 180,976
187,500
Dividends
Thousand BGN 0
0
Share of the budget spent on local suppliers in Bulgaria
%
91%
84%
Salaries and wages
Thousand BGN 103,091
106,343
Taxes, social securities and fees to authorities
Thousand BGN 36,800
42,334
Community investments and sponsorship
Thousand BGN 5,988
4,344
ELECTRICITY CONSUMPTION
Total
kWh
139,676,636 148,207,952
Base stations
kWh
32,699,617 42,229,846
Core and fixed networks
kWh
75,444,624 74,040,821
Stores
kWh
5,979,389 5,995,225
Offices (including Corporate Sales)
kWh
2,877,308 3,504,783
NURTS
kWh
22,675,698 22,437,278
HEATING
Offices
MWh
3,858
3,172
Stores
MWh
345
340
FUELS
Diesel for heating
Litres
6,000
2,788
incl. NURTS
Litres
6,000
2,788
Diesel for electricity generation
Litres
262,886
187,845
incl. NURTS
Litres
37,964
21,367
VEHICLE FLEET
Diesel-powered vehicles
Litres
1,823,847 1,697,700
incl. NURTS
Litres
157,189
148,004
Petrol-powered vehicles
Litres
449,192
418,597
incl. NURTS
Litres
5,140
7,409
LPG-powered vehicles
Litres
7,213
3,284
incl. NURTS
Litres
4,310
0
COOLING AGENTS
R407C
kg
348
356
R410
kg
127
125
WASTE
Batteries
Tonnes
185
255
Cables
Tonnes
646
561
Telecom equipment
Tonnes
318
278
EMPLOYEES
Number of employees (female)
Number
2,496
2,403
incl. NURTS and Net Is Sat
5
2
Number of employees (male)
Number
3,165
3,039
incl. NURTS and Net Is Sat
18
7
Employees with permanent employment contract (female)
Number
2,338
2,254
Employees with permanent employment contract (male)
Number
3,078
2,953
Employees with temporary/fixed-term contract (female)
Number
158
150
Employees with temporary/fixed-term contract (male)
Number
87
85
Full-time employees (male)
Number
3,159
3,030
Full-time employees (female)
Number
2,485
2,393
Part-time employees (male)
Number
6
9
Part-time employees (female)
Number
11
10
Members of the management department
Number
10
10
Low-skilled staff
Number
10
10
Medium Qualified Personnel
Number
2,963
2,796
Highly Qualified Personnel
Number
2,003
1,934
Team leaders
Number
440
458
Managers
Number
158
161
Senior managers
Number
87
83
Employees of collective agreements
%
67
65
Staff fluctuation
%
15
14
Average age of employees
years
37
39
Interns employed permanently in the company (% of the total number of
interns)
Number
31
38
Fatal incidents
Number
1
0
Number of high-consequence work-related injuries (excluding fatalities)
Number
0
1
Reportable incidents (led to over 3 days absence at work)
Number
7
6
incl. NURTS and Net Is Sat
Number
0
0
Incidents which result in transfer to another job
Number
0
0
Incidents which result in medical treatment beyond first aid
Number
8
6
Incidents which cause loss of consciousness
Number
1
0
Lost calendar days due to incidents
Number
319
535
incl. NURTS and Net Is Sat
Number
0
0
Cases of discrimination
%
0
0
Confirmed cases of corruption and actions taken
Number
0
0
Number of hours worked
Number
9,485,880 8,892,011
Average number of training hours per year (managers)
Number
39
45
Average number of training hours per year (female)
Number
17
29
Average number of training hours per year (male)
Number
20
26
Share of employees undergoing regular performance and development
evaluation
%
100
100
Source: Consolidated Financial Statements; The data for NURTS and Net Is Sat are reported from the acquisition period
5. ANNEXES
ANNUALREPORT
2018
INTEGRATED
102
103