Senior Specialist, Products & Services Division, Business P&S Department - Sofia

Продукти и услуги

VIVACOM is a leader in providing high-tech services of a new generation - mobile and fixed voice services; high speed broadband internet access through fiber optic, copper and satellite infrastructure; data transmission services via the mobile and fixed networks; and individual telecommunication solutions tailor-made for the client.

We are looking for a motivated, analytical and creative thinking candidate to join our Product and Services team on the position B2B Senior Specialist.


Responsibilities of Senior Specialist


  • Responsible for B2B service and product development based on continuous market analysis
  • Define and describe use cases and user flows
  • Create service and products specification documentation together with business requirements for the new developments
  • Support B2B services growth by helping determine areas of improvement, new features and improving customer UX
  • Participate in business case definition of new telecom product and services
  • Defines UAT scenarios and executes UAT of delivered products, services and functionalities
  • Organize service and product launch, specify service/product USP and advantages
  • Maintain good knowledge on B2B telecom services and products: analyze technology and market conditions, competitor situation & regulation
  • Monitoring performance, setting and following-up the KPIs
  • Prepare campaign profitability calculations and follow up
  • Coordinate activities across the organization, work collaboratively and coordinate cross functionally with other units


Respective candidate should cover the following requirements

  • Bachelor’s Degree in business/Finance/Statistics/Economics/Technical
  • 3-5 years of relevant telecom experience in B2B/Marketing/Product Development
  • Practical knowledge of product and project management, G2M process and service lifecycle
  • Solid experience in:
    • Offers and Promotions
    • Pricing
  • Strong in P&L, RoI and the following analysis:
    • Revenue vs. Target
    • Revenue vs. Budget
    • Product/ campaign Budgets
  • Knowledge and experience in Service design is a great plus
  • Excellent presentation andcommunication skills
  • Excellent level of English – written and verbal


  • Working in a friendly and supportive team and professional environment
  • Career development in the largest Bulgarian telecommunications company
  • Work, develop and grow in a very dynamic international environment
  • Opportunity to work on complex and challenging cases with cutting edge technologies
  • Professional trainings for specific knowledge and skills
  • An additional and competitive bonus package
  • Employee’s additional benefits
  • Home office

Are you up for a challenge? Are you ready to join us and take your career to the next level?


HOW TO APPLYAll candidates should press the button „Кандидатствай" to send a CV and a motivation letter in English for the position not later than 28 January 2021.

Only short-listed candidates will be invited for an interview. 

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