Prices are valid from 01 July 2012. Outgoing calls are measured in seconds. Minimum call charge is 30 seconds. Incoming calls are measured in seconds. GPRS charging is per 1 KB. Minimum session duration is 1 KB. All prices are in BGN VAT incl. Time Bands: same prices for peak and off peak hours.
Additional information while travelin in Europe:
Useful numbers whilst roaming:
Calls to
VIVACOM mobile network number code
VIVACOM mobile network long number
Customer Service (free of charge)
+359 87 123
+359 87 8009 123
Voicemail (calling is charged as call to Bulgaria)
+359 87 110 +359 87 111
+359 87 8009 110 +359 870 ХХХХХХХ1
Center for prepaid customer service (free of charge)
+359 87 123
+359 87 8009 123*
1 - where XXXXXXX is your number
*For prepaid customers we recommend use of the long number for access to Customer Service.
VIVACOM Customer Service number:
International dialing: +35987 123
VIVACOM free of charge Customer Service number (pricing information EU zone only)
Dialing from Bulgaria: 123; 120
International dialing: +35987 123; +359878 009 120