Euro zone

Outgoing calls 

Incoming calls 

Outgoing SMS to countries from EU



Price to Bulgaria
Price to visited EU country
Price to other EU country
Member states of the EU*

Other territories**
BGN 0.563 per minute BGN 0.563 per minute BGN 0.563 per minute
BGN 0.164 per minute
BGN 0.187 per message
 BGN 1.056 per 1 MB


Prices are valid from 01 July 2013.
Outgoing calls are measured in seconds. Minimum call charge is 30 seconds.
Incoming calls are measured in seconds.
GPRS charging is per 1 KB. Minimum session duration is 1 KB.
All prices are in BGN VAT incl.
Time Bands: same prices for peak and off peak hours.

Additional information while travelin in Europe: 

Useful numbers whilst roaming:

Calls to

VIVACOM  mobile network number code

VIVACOM mobile network long number

Customer Service
(free of charge)
+359 87 123 +359 87 8009 123
(calling is charged as call to Bulgaria) 
+359 87 110
+359 87 111 
+359 87 8009 110
+359 870 ХХХХХХХ1 
Center for prepaid customer service
(free of charge) 
+359 87 123 +359 87 8009 123*

1 - where XXXXXXX is your number

*For prepaid customers we recommend use of the long number for access to Customer Service.

VIVACOM Customer Service number:

  • International dialing: +35987 123

VIVACOM free of charge Customer Service number (pricing information EU zone only)
  • Dialing from Bulgaria: 123; 120
  • International dialing: +35987 123; +359878 009 120

* Austria, Belgium, CroatiaCyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, HungaryIcelandIreland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

** Azores, Balearic Islands, Canary Islands, French Guyana, Gibraltar, Guadeloupe, Madeira, Martinique, Mayotte, Monaco, Reunion, San Marino, Vatican City