Additional services for home telephone

Call forwarding

Call forwarding is functionality wich let's you to forward important calls to your home or business number when you're not available or don't want to answer.

Call forwarding is a standard funcionality in most phones on the market today. Check your phones user manual for additional information.

Call barring

Call barring is a functionality which allows you to stop calls being made from your home phone. You can use call barring to prevent someone else from using your phone, or if you want to keep control of your spending.

You can request free de/activation of call barring by calling Customer Service on 123, 24x7.

There are several different levels of call barrings:

• 01 - Restricts international calls services and operator assisted services ("120")
  
• 02 - Restricts international calls, long distance calls, calls to value added services and calls to mobile numbers, dial-up access ("0134") and ("0133")
  
• 03 - Restricts all call types, except emergency numbers and Customer Service
  
• 04 - Restricts international calls and calls to value added numbers services and operator assisted services ("120")
  
• 06 - Restricts international calls, long distance calls, calls to value added services and operator assisted services
  
• 07 - Restricts mobile calls services and operator assisted services ("120")
  
• 08 - Restricts calls to value added VIVACOM services
  
• 09 - Restricts international calls and value added services, long distance calls, calls to value added VIVACOM services, dial-up access ("0134") and ("0133"), services and operator assisted services ("120")

Call barring is also a functionality of some phones, please consult your phone user manual for details.

Call holding

Call holding is a functionality which lets you put a call on hold so you can make or receive another call.

Call holding is a standard functionality in most phones on the market today. Check your phones user manual for additional information.

Call waiting

Call waiting is a functionality which lets you know with a soft dual beep tone if someone is trying to call you while you're already on a call. With call waiting you'll not miss important calls.

Call waiting is a standard functionality in most phones on the market today.
Check your phones user manual for additional information.

CLIR

This service grants you the confidentiality of your phone number. You have a choice of who can see your phone number and you can be discreet.

Using CLIR is dependant on your phone, please consult the user manual for activation steps.

Three-party conference connection

This service allows you and two other parties - business partners, colleagues, or friends  to speak together in a three-party conference call.

Using Three-party conference connection is dependant on your phone, please consult the user manual for activation steps

"Not available"

This service is very handy for frequent travellers. When it is activated those who call you will hear "The subscriber is not available!"

Using "Not available" service is dependant on your phone, please consult the user manual for activation steps.

"Do not disturb"

When this service is activated the access to your telephone will be restricted. Those who call you will hear the announcement: "The subscriber does not want to be disturbed".

Using "Do not Disturb" service is dependant on your phone, please consult the user manual for activation steps.