Contact Us

Phone

 Customer Service



123 for residential customers

121 for business customers

+359 (0) 700 17 000 if you are mobile or fixed customer of other operator

 Information & Operator Services

 11800 for Directory Assistance

 

 120 for National and International Operator Service (access from your fixed line only)

Letter

 Claims & Charge Disputes

 VIVACOM Customer Service
Claims Administration Team
1784 Sofia, post box 44

 General Queries

 VIVACOM Headquarters
115 I, Tsarigradsko chaussee blvd.
1784 Sofia, Bulgaria

E-mail

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