Contact Us

Phone

 Customer Service



Mobile Services, Home Telephone & VIVACOM Net Services

  • 123 for residential customers
  • 121 for business customers
  • +359 (0) 700 17 000 if you are calling from abroad or you are mobile customer of other mobile operator

 Information & Operator Services

Directory Assistance

  • 11800

National and International Operator Service

  • 120 (access from your fixed line only)
All Customer Service numbers listed are accessible 24x7 every day of the year.
 

Letter

 Claims & Charge Disputes


For your mobile services, fixed telephone and VIVACOM Net services

VIVACOM Customer Service
Claims Administration Team
10 Vaptzarov Blvd
1407 Sofia


 General Queries

For all other requests

VIVACOM Head Office
8 Totleben Blvd
1606 Sofia

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make our best to answer your query as
quickly as possible.
 

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