Converged services

Account Management

How do I contact Customer Service?

By calling a free number 123  you can receive information about all service for VIVACOM residential customers:


We provide:

  • Immediate contact with our team 24/7;
  • Invoice information;
  • Products and services information;
  • In time and competent service about all technical issues;
  • Possibility for change of the mailing data


With giving "Secret question" and "Answer of the secret question" you can:

  • Change your subscription plan according the terms of the used by you service;
  • Activate/deactivate additional services;
  • Declare a movement of an ordinary telephone post.


Our team "Customer Service" is expecting you!


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