Terms & Conditions

Terms for providing mobile services

Project for change of the General terms of BTC Ltd. for providing services via the standards GSM and UMTS - 14.10.2009 (in power from 13.11.2009) 
General terms of BTC Ltd. for providing services via the standards GSM and UMTS 
A list of the VIVACOM stores at which a portability certificate could be issued 
Project for change of the General terms of BTC Ltd. for providing services via the standards GSM and UMTS - 01.03.2010 

Terms for providing fixed voice services

General terms of the contract between BTC Ltd. and the subscribers of services, provided via the fixed network of the company 
Modification of the General terms of the contract between BTC Ltd. and the subscribers of services, provided via the fixed network of the company 
Modification of the General Terms, which operates from 01.09.2009 - published on 27.07.2009 
Modification of the General terms in connection with the introduction of the geographic numbers' portability - 15 May 2009 
A list of the VIVACOM stores that which a portability certificate could be issued 
Terms of using the At Home plans 
Terms of using the Handicap plans 
Terms for using the BTC Office + plans 
Terms of using the BTC Office plans 
Terms for using Planeta subscription plan 
Terms of Standard tariff plan 
Terms for price scale for traffice volume discounts 
Modification of the General terms of the contract between BTC Ltd. and the subscribers of services, provided via the fixed network of the company - 01.03.2010 

Terms for providing VIVACOM Net

General terms of providing the VIVACOM Net service 
Specification of the VIVACOM Net service and price list 
Terms for providing the VIVACOM Net via distance deal 
Terms of providing the service VIVACOM Net Eye 
Terms of providing the service VIVACOM Net Voice 
VIVACOM Net Voice Self-Install Guide 

Terms for providing VIVACOM Net Slim

General terms for providing the service VIVACOM Net Slim 
Specification of the VIVACOM Net Slim services and price list 

Terms for providing converged services

Terms for using the package VIVACOM Duo 
Terms for using the package VIVACOM Home 
Terms for using the package VIVACOM Trio 
Special rules, conditions and terms for Harmonia 

General terms for devices leasing

General terms of BTC Ltd. for devices leasing 

Terms for providing services via RLAN

General terms for providing services via RLAN 

Terms for providing of services via network for digital terrestrial television broadcasting

General terms for providing services via network for digital terrestrial television broadcasting 

Terms of relations with the end users of BTC Net

General terms for relations with the end users of BTC Net 

Terms for using the canal net, towers, premises and equipment of BTC Ltd.

General terms for using the underground canal net of BTC Ltd. - 13.07.2009 
General terms for joint using of premises, equipment and towers - 13.07.2009 
Application 1 - Specific technical requirements - 13.07.2009 
Price list of using the underground canal net of BTC Ltd. - 13.07.2009 
Price list for joint using of premises, equipment and towers - 13.07.2009 
A list of premises, equipment and towers for joint using, not having standard halls for colocation - 13.07.2009 

Promotions terms - Mobile services

Special prices for using the service VivaMail 
Official Rules of UniCall promotion 

Promotions terms - Fixed services

Promotion for business subscribers with free telephone/multifunctional device 
Official rules of the promotion "3 in 1" 
Special clauses for subscription plan selection 

Promotions terms - VIVACOM Net

Official rules of the promotion PC + VIVACOM Net 
Regional promotion of VIVACOM Net 
Official Rules of Spring promotion VIVACOM Net 
Employee promotion VIVACOM Net City 2010 
Special Terms and Conditions of regional promotion VIVACOM Net City Phase I 
Special Terms and Conditions of regional promotion VIVACOM Net City Phase II 

Promotion terms - Converged Services

Special terms and conditions of promotion "Special prices for devices with VIVACOM converged services" 

Technical requirements

Technical specification of the 2G network 
Technical specifications of the 3G network 
Technical requirements for switching end devices in the BTC network 
Specifications of the interfaces for access to fixed BTC network via the wireless GSM technology 
Parameters of the service quality 
Technical specification of the service VIP BUSINESS 
Technical specification of the service VIP BUSINESS mobile 

Suppliers information

Information for suppliers - General Terms and Conditions 
Information for suppliers - BTC Group Purchasing Policy 

Analysis for the ratio of using the principles for cost orientation and divided accounting

Analysis for the ratio of using the principles for cost orientation and divided accounting-2004 
Analysis for the ratio of using the principles for cost orientation and divided accounting-2005 
Analysis for the ratio of using the principles for cost orientation and divided accounting-2006 

Reference offer for mutual connection of public longway communication networks

Reference offer 
Change and complement of reference offer 
Price list of BTC Ltd. on contracts with enterprises, providing digital communication networks and services 
Price list of BTC Ltd. for network via the standard NMT and/or CDMA 
Terms of BTC Ltd. for mutual connection with an enterprise, using limited resource - numbers for providing Public telephone services 
An offer foe wholesale prices (MVNO) 

Reference offer for signing of a contract for providing the Leased lines services

Reference offer for providing the service Leased lines 
Annex 1 
Annex 2 
Annex 3 
Annex 4 
Annex 5 
Annex 6 

Offer for a contract signing for providing bulk subscription leased lines - 01.09.2009

Contract 
Annex 1 – Definitions 
Annex 2 – Service description 
Annex 3 - Technical guide 
Annex 4 – Procedures 
Annex 5 – Charging manual 
Annex 6 – Prices 
Application model 

Reference offer for signing of a contract for providing unbundled access to subscription line

Application for providing subscription lines 
Annex to application 
Application for ceasing the usage of a service 
Annex 1 - Definitions 
Annex 2 - Services 
Annex 3 - Prices 
Annex 4 - Technical terms 
Annex 4 - Spectrum control 
Annex 5 - Contract for using of facilities and premises 
Information subscription form 
Geographical location of the halls for colocating 
Reference offer for signing of a contract for providing unbudled access to subscription line 

Bitstream

Contract for providing specific access 
Annex 1 - Definition 
Annex 2 - Services 
Annex 3 
Annex 4 - Prices 
Annex 5 
Services for specific access - Subscription line 
Services for specific access - MAN port 
A list of the MAN knots addresses 

Prices for additional information publication in Electronic Reference book

Prices for additional information publication in Electronic Reference book 

Others

Establishing a connection between a computer and a mobile handset 
VIVACOM and "Parents” association published the first handbook for parents of first grade children 
Use your handes as a PC modem with Windows 7 
 
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