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- Fixed Voice Services
- Green phone 0800
Green phone 0800
The service "Green phone - 0800" is a telephone service that allows subscribers (users) to pay the full value of the conducted conversation.
For calls to number 0800 the subscribers of VIVACOM digital exchange do not have to pay for the telephone conversation. All the rest the conversation is charged as 1 impulse not depending on its type and duration.
Features:
- One number for multiple offices
- Option for tailored messages. BTC provides a default message free of charge
- Call forward to the office or branch nearest to the caller's location, up to 30 areas
- Calls divert specified by time (day, hour, etc.)
- Call diversions on busy, on no reply, according to specified ratios, the call is sent to different locations, according to customer choice
- Maximum call duration may be set
- Routing of the call to POTS or ISDN lines
- Lines under 0800 can be used for incoming calls only
Options:
- Choice of a special 0800 number
- One level of IVR (Interactive Voice Response) provided;
- Statistics for incoming calls available online via password
Benefits:
- Attract new customers by making it free of charge to call you
- Expand your business, providing a free national number even in those regions of the country where you have no offices
- Measurement of campaign efficiency based on optional statistics
- Develop company's image
- Keep your telephone number for life, irrespective of where you move in Bulgaria
Prices VAT excl:
1. Installation, monthly and additional charges
| Installation fee: | Price: |
| Ordinary Number | 100.00 |
| Golden number is a number of the type: 0800 XY 0XY, 0800 XY XY0, 0800 XY YX0, 0800 XY 000, 0800 XY A00, 0800 XY AAA | 500.00 |
| Monthly rental of Free Phone service number for term contract 12** / 24** months | 15.00 |
| Additional services: | |
| Customer Profile configuration change per event | 10.00 |
| Online Itemized Bill (no more than 6 months past) | Free |
| Configuration of IVR option per event | 50.00 |
*The customer of the Free Phone number pays also the monthly rental of the phone lines used as destinations of the service.
** At signing a 12/24 - month contract, the client doesn't pay a monthly rental for the duration of the contract.
2. 0800 Call charges:
- All the incoming calls to Free Phone Service numbers 0800 are paid by the owner of the number as follows:
| Price per minute | ||
| Local | Peak | 0.050 | |
| Off peak | 0.040 | ||
| Long Distance | Peak | 0.110 | |
| Off peak | 0.045 | ||
| Mobile originated | Other mobile networks | 0.280 | |
| VIVACOM mobile network | 0.210 | ||
- All calls except mobile originated have a minimum call charge of 60 seconds, after 1st minute charging is per second. Mobile originated calls have minimum call charge of 15 seconds and are rated in 1 second increments.
- Volume discount for the VIVACOM fixed network traffic:
| Discount of the total value of service | |
| Тotal value of service | Discount |
| from 500 BGN to 1000 BGN | 10.00% |
| Over 1000 BGN | 15.00% |
For more information contact your Account manager or call Customer Service on 121.
