- Business
- Help & Advice
- Common Questions
- Converged services
Converged services
Billing, Payments, & Collections
Voice Mail
Troubleshooting
- What should I do If my telephone is not working properly?
- I don’t have an internet connection. What should I do?
- When I try to open any webpage, only my.contact.bg webpage opens. What should I do?
- My Internet connection is slow. What should I do?
- I have configured my wireless home network but I can’t connect to it. What should I do?
- Can I connect more than one computer to my Internet VIVACOM Net service?
- Can I use a router?
- What are my Internet VIVACOM Net modem settings?
- What should I do if I can’t install the service by myself?
Standard charging and charging principles of VIVACOM fixed network
Nodal VIVACOM Exchanges
Other destinations
Activation of additional services for Internet VIVACOM Net
VIVACOM Net passport
VivaMail
- What is the VivaMail service?
- Does VivaMail offer more functionality than a free e-mail service?
- Can I use my own company domain with the VivaMail service?
- Is it secure to let Vivacom see my personal/business information?
- Can I add e-mail aliases?
- What are the main differences between the Vivamail service and an on-premise Exchange setup?
- Can I administer the email accounts of my company?
- How many mailboxes can be created per company?
- How can I change my password?
- How do I access my mailbox with a web browser?
- How do I access my mailbox with an email client?
- How do I download setup instructions?
- How can I get support if I have a problem with setting up or using the service?
- What do I need for mobile synchronization?
- How do I setup Activesync on my handset?
- Can I access my email from a handset which does not support Activesync?
- On how many handsets or computers can I use the VivaMail service?
- What happens if I am not connected to the Internet? Can I still use the services in offline mode?
- Where can I use VivaMail services?
- Is there any difference between Shared and Personal calendars?
- How can I share my personal calendar with a colleague?
- Is there a way to migrate my previous e-mails to my new VivaMail hosted mailbox?
- Can I pull emails from an external POP3 or IMAP4 mailbox into the new VivaMail mailbox?
- How can I migrate my companies complete email server to the VivaMail service?
- Is there a way to keep my existing email server, but migrate some of the mailboxes to the VivaMail service?
- Do you offer virus and spam filtering?
- How do you guarantee email security?
- How do you secure communication across the internet?
- Can I read my employees’ e-mails as a company administrator?
- If I have accidentally deleted an e-mail. Can I restore it?
- What happens with my mailbox, if I decide to terminate the VivaMail service?
